Yes, you need to register. Once you have registered, you will be able to access and make purchases or change your personal details. Once all details are submitted, you can now make your online purchase.
Yes. Our online payment process is very secure since all information is highly encrypted and we guarantee security on both your purchases and of your data.
Victoria Courts online Shopping is easy! Once you have found the product you want to buy, just follow the steps below:
- Click on ‘add to cart’, to add this product to your cart,
- Click on ‘cart’ in the top right corner,
- Register/Login into your account by entering your email and password,
- Enter your shipping/billing information,
- Choose your preferred payment option,
- Click on ‘Confirm order’ to proceed to the payment portal and complete your order.
You can contact us through the contact form or call our Customer Service line on + (254)700 707 707 or + (254)701 707 707
between 9:00 am and 7:00 pm
Please click here to find our store locations.
Please visit our sister company here for office furniture
Yes, you can. Please contact our Customer care for details. Click here for more details
If you notice any damages on the delivered items conduct us as soon as possible. Send us complete details with photos so that we can ascertain the cause of the damages.
To request a replacement please use our contact form or call our Customer Service line on + (254)700 707 707 or + (254)701 707 707 between 9:00 am and 7:00pm
Please click here to see our delivery and refund policy
We try to replace the wrong item as soon as possible without extra charge. You can request the change through the use of our contact form or + 254 700 707 707 or + 254 701 707 707 between 9:00 am and 6:00pm.
Please click here to see our delivery and refund policy
You will find all the information in the link: Privacy Policy.
Please find below the list of available payment methods
- Cheque
- EFT
- RTGS
- Credit/Debit cards
- Mpesa,
- Eazzypay.
You can find the payment methods during the final step of checkout in detail. Do not hesitate to contact our Customer Service for more information.
We deliver from Monday to Saturday between 9:00 am to 5:00 pm For more details on delivery click here
Yes, you can collect your products by yourself after purchase at our warehouse.
For more details on delivery click here
Each and every member of our team is passionate about providing the best possible customer service. It’s something we pride ourselves on. We want you to have the very best experience, as well as receiving a product of the highest quality and reliability.
Whatever assistance you need, we’re happy to help. Please do not hesitate to contact us via email, Live Chat or call our customer care and we will do our best to advise you.
Victoria Homestore offers a wide range of premium bedroom furniture, including king beds, queen beds, single beds, nightstands, dressers, chest of drawers, and wardrobes. Each piece is crafted with style and comfort in mind to suit various bedroom decor styles.
Yes, Victoria Homestore provides complete bedroom furniture sets that include beds, nightstands, dressers, and other coordinated pieces. These sets are designed to create a harmonious and stylish look in your bedroom.
Victoria Homestore offers customization options for select bedroom furniture items. You can choose from a range of materials, colors, and finishes to match your personal style and room decor.
To maintain your bedroom furniture, dust it regularly with a soft cloth and clean it with a mild cleaner suitable for the material. Avoid direct sunlight and excessive moisture to preserve its finish and durability.
Choosing the right bed size depends on the room dimensions and your personal preferences. Measure your space and consider the bed’s size (king, queen, or single) to ensure it fits comfortably, leaving room for other furniture and movement.
No, but we offer after service.
A standard king-size bed typically measures 6 feet by 6.5 feet (approximately 183 cm by 198 cm). At Victoria Homestore, king-size bed dimensions may vary slightly depending on the specific design. Always check the product specifications for exact measurements.
Victoria Homestore offers a variety of king-size beds, including upholstered designs, wooden frames, and modern or classic styles. Some models also feature additional functionality like storage options or adjustable headboards.
King-size beds at Victoria Homestore are crafted using high-quality materials such as solid wood, engineered wood, metal, and premium upholstery fabrics. These materials ensure durability and a luxurious appearance.
Yes, Victoria Homestore offers king-size beds with built-in storage solutions, including drawers or hydraulic lift mechanisms. These designs help maximize space and keep your bedroom organized.
Yes, king-size beds at Victoria Homestore come with a warranty. The duration and coverage details vary by product, ensuring peace of mind and protecting your investment.
We offer a wide range, including beds (king, queen, double), dressers, nightstands, chests of drawers, wardrobes, and more.
Yes, we offer stylish and coordinated bedroom sets to help you create a cohesive look.
Limited customization may be available, such as choosing from different finishes or hardware options. Contact us for specific inquiries.
Regularly dust with a soft cloth. Avoid harsh chemicals. For wood furniture, use furniture polish as directed.
Consider room size, desired sleeping space, and ease of movement around the bed.
Typically 76 inches wide by 80 inches long.
We offer a variety, including platform beds, upholstered beds, and four-poster beds.
Wood (solid wood, veneers), metal, and upholstered options are available
Yes, some options include built-in drawers, storage compartments, or options for adding under-bed storage.
Yes, most beds come with a manufacturer’s warranty. Check specific product details for terms and conditions.
Standard size is 60 inches wide by 80 inches long.
We offer a wide selection, including platform beds, upholstered beds, and four-poster beds
Wood, metal, and upholstered frames are available.
Tighten any loose bolts or screws. For squeaks, try lubricating the joints with furniture wax.
Yes, most beds come with a manufacturer’s warranty. Refer to specific product details.
We offer a variety, including traditional, modern, and transitional styles.
Wood (solid wood, veneers), metal, and a combination of materials are common.
Most dressers require some assembly. Refer to product instructions.
Drawer sizes vary. Check product dimensions and consider your storage needs.
Some models feature soft-close drawers for quiet and smooth operation.
Minor scratches can often be touched up with furniture repair kits. For deeper damage, consult a professional.
Limited customization may be available. Contact us for specific inquiries.
Wood (solid wood, veneers), metal, and other materials are used.
Dressers are typically larger and often include a mirror. Chests of drawers are smaller and more compact.
Varies depending on the number and size of drawers.
Drawer depth varies. Consider your storage needs when choosing.
Wood (solid wood, veneers), metal, and other materials are used.
Both options are available.
Yes, some modern nightstands include convenient charging options.
Yes, we offer nightstands in various styles to complement our other bedroom pieces.
Traditional, modern, contemporary, and more.
Some models may include unique features. Check product descriptions.
Some of our dressers come with soft-close drawers, while others have standard drawer mechanisms. Please check the product description or contact us for details on a specific dresser.
Yes! Many of our nightstands are designed to complement other bedroom furniture, including beds, dressers, and wardrobes. You can explore matching collections or mix and match styles to create a personalized look.
Victoria Homestore offers a variety of dining furniture, including dining tables, dining chairs, bar stools, sideboards, and complete dining sets. Our collection features different styles, sizes, and materials to suit various home aesthetics.
Yes, we offer customization options on select dining furniture. You can choose different materials, finishes, and sizes to match your style and space. Contact us or visit our stores for more details on available customization options.
Consider your room size and the number of people you need to seat. Leave at least 90 cm of clearance around the table for easy movement. For a small space, opt for a round or extendable table; for larger rooms, rectangular tables work well.
Yes, we have a return and exchange policy for dining furniture. Items must be in their original condition and returned within the specified period. Custom-made or clearance items may not be eligible. Please review our return policy or contact us for details.
Yes! You can visit our showrooms in Nairobi, Kisumu, Eldoret, and other locations across Kenya to explore our dining furniture in person. Find your nearest store on our website or contact us for directions.
We offer a wide range of dining chairs, including upholstered, wooden, metal, and plastic designs. Whether you’re looking for classic, modern, or contemporary styles, we have options to suit every dining space.
Yes! We offer customization on select dining chairs, allowing you to choose different upholstery, finishes, and leg styles. Visit our showroom or contact us for more details on customization options.
Our dining chairs are crafted from high-quality materials such as solid wood, engineered wood, metal, and upholstered fabric or leather. The choice of materials ensures durability, comfort, and a stylish look for your dining space.
Our dining chairs come in a wide price range, depending on the design, materials, and features. Prices typically start from budget-friendly options to high-end, luxury seating. Visit our website or showroom for the latest pricing and offers.
We offer a wide range of outdoor furniture including lounge sets, dining sets, chairs, benches, sunbeds, and barstools—perfect for patios, gardens, and balconies.
Our outdoor furniture features durable materials like powder-coated metal, synthetic rattan, treated wood, and weather-resistant fabrics designed to withstand outdoor conditions.
Yes, selected outdoor pieces can be customized in terms of fabric color, cushion type, or size. Reach out to our team for available options on your preferred design.
We offer 2-seater to 8-seater outdoor dining sets in various styles, including modern, rustic, and minimalist, crafted from rattan, wood, and metal finishes.
Yes, all our outdoor dining sets are built with weather-resistant materials to withstand sun, rain, and humidity, ensuring lasting use throughout the seasons.
Absolutely! Visit any of our branches to explore our outdoor dining collections in person. Our staff will gladly assist you in choosing the right fit.
Yes, we offer limited customization such as fabric and cushion choices on select dining sets. Please contact our support team to check availability.
Yes, enjoy seasonal promotions and bundle offers on selected outdoor dining sets. Check our website or visit our store for current deals.
Our outdoor seating options include single chairs, loungers, benches, sectional sofas, and swing chairs—available in different designs to suit your space.
Yes, they are designed with materials like treated wood, synthetic rattan, and waterproof cushions to handle varying weather conditions.
Use waterproof covers or move the furniture to a sheltered area. Regular cleaning and storing cushions indoors also help extend their life.
We offer barstools in wood, metal, and plastic finishes—ranging from modern to classic styles, with options for indoor and outdoor use.
Measure the height of your counter or bar. For comfort, allow 9–12 inches between the seat and the countertop. Our team can help guide your selection.
Yes, we offer weather-resistant barstools ideal for outdoor bars, patios, or balconies. Look for the “outdoor use” tag on the product.
Some of our barstools feature adjustable height with gas-lift mechanisms. Please check the product specifications for this feature.
Yes, we have barstool options with full or partial backrests to provide added comfort and support during extended use.
Yes, we prioritize sustainability by using eco-friendly and responsibly sourced materials in our décor furniture to reduce environmental impact without compromising style or quality.
Absolutely! We offer customization options on select décor furniture to help match your preferred colors, materials, and design preferences. Contact us for availability and personalized options.
Yes, you can visit any of our branches across Kenya to view the furniture in person. Our team is ready to assist you with product details and recommendations to suit your space.
Yes, we offer reliable delivery services across Kenya, including Nairobi, Kisumu, Eldoret, and beyond. Delivery times may vary by location—contact us for details.
Yes, our collection includes both indoor and outdoor décor furniture. Whether you’re styling your living room or patio, we have quality pieces for every space.
Use a tape measure to check your room’s length, width, and height. Mark potential furniture placement with masking tape to visualize fit before purchase. Our team can guide you too.
Some of our poufs are designed for outdoor use with weather-resistant materials. Please check the product description or ask our team for outdoor-suitable options.
We offer a wide variety of poufs including round, cube, ottoman-style, and storage poufs. They come in various colors, fabrics, and finishes to suit your décor needs.
Our poufs are crafted from quality materials such as cotton, velvet, faux leather, jute, and polyester blends for comfort, durability, and aesthetic appeal.
Yes, our poufs come in modern, boho, classic, and contemporary styles. Whether you’re looking for subtle elegance or a pop of color, there’s a pouf for every space.
We offer both handmade and machine-made vases. Handmade options feature artisanal craftsmanship while machine-made ones provide uniform finishes and modern designs.
We sell both decorative and functional vases. Some are purely ornamental, while others can hold flowers or be used as centerpieces in your home.
Our vases come in a range of sizes—from small tabletop vases to large floor-standing statement pieces. Check product details for specific measurements.
Yes, we have vase sets available in complementary shapes and finishes, ideal for shelf styling or tabletop arrangements. Single-piece options are also available.
Yes, we offer a variety of vase fillers including artificial flowers, pebbles, and decorative stems to enhance your arrangement and match your style.
We sell decorative throw pillows in various shapes, textures, and colors—from bold prints to minimalist tones—designed to elevate your seating areas.
Most of our throw pillows feature removable and washable covers for easy cleaning. Check individual product details for specific care instructions.
Yes, we sell pillow covers separately, allowing you to refresh your space without changing the entire pillow. Available in various sizes and designs.
We offer both. Some pillows are sold individually while others come in themed sets. Check the product listing to confirm packaging.
We offer artificial decorative plants including succulents, hanging plants, leafy greens, and potted flowers. Perfect for adding greenery without maintenance.
Yes, we have a range of decorative plant pots available separately, perfect for upgrading your current planters or styling your space with a fresh look.